frequently asked questions

Do you translate into French, Italian and Spanish?

No. As a professional translator bound by the Chartered Institute of Linguists' Code of Professional Conduct, I translate into my mother tongue only.

What forms of payment do you accept?

Payment by bank transfer is preferred although I can accept payment via PayPal if necessary. Full payment details will be provided with every quote or invoice you receive.

How do I know my documents will remain confidential?

I treat all documents with complete confidentiality and since I carry out all projects myself and never outsource to a third party you can rest assured confidentiality will be maintained at all times.

What turnaround can you offer?

Turnaround depends on a number of factors (availability, service required, document format, subject matter) and will be discussed on an individual project basis. Based on my daily working hours, I can generally translate between 2,000 and 3,000 words a day. I can also work evenings and weekends, although this will incur a surcharge.

What do I need to provide you with?

In addition to the source document(s), any reference materials, preferred terminology lists or company style guides you are able to provide will be of great use.